Customer Service Advisor

We are looking for 10 Customer Service Advisors to start work Monday for long term temp work in a busy city centre contact centre. This role will involve taking incoming queries and complaints from members of the public over the telephone and replying to live web chat queries. A large part of this job role will also involve dealing with letters, emails and general correspondence.

You will need to have a good level of education, including GCSE passes in Maths and English, and be confident in your spelling and grammar. You will also need to have a professional telephone manner and some experience of dealing with the general public and complaints handling.

This is a long term temporary assignment. You will be working on a rotating shift pattern. Early shifts are from 07.00-14.30 and late shifts are from 14.30-22.00. The training hours will be 09.00-16.30. The pay rate is 6.50 per hour, increasing to 7.20 per hour after twelve weeks. You will be expected to work 35 hours per week including alternate weekends. Shift times may vary, so you would need to be flexible to work shifts, between the hours of 07.00-22.00. Please ensure that you are available to work ALL shifts before applying for this position.

To apply please call 01752 601116

Training will be given including the in house IT systems, however successful applicants will be required to pass an IT assessment, telephone assessment and interview.
Pertemps specialise in temporary and permanent recruit ment for Office, C all centre , Sales, HR, Administration, Industrial, Driving, Logistics, Engineering and Technical sectors .
If this particular vacancy is not of interest to you, we have other opportunities available in these sectors on the Pertemps website.
Seeking temporary work? All Pertemps flexible employees receive a guaranteed hours contract of employment and enjoy company benefits, so register online today!

Job Type : Contract/Interim

Location : Plymouth, National, United Kingdom, PLYMOUTH

Salary : Excellent

Date Advertised : 12 Dec 2012

Sorry, this position is no longer available.

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