Implementation Team Leader

Implementation Team Leader
Salary 35K + Bonus + Relocation Fees

Role Summary
The Customer Solution Implementation Engineering team is responsible for the following:
*Customer solution configuration and testing of managed services portfolio.
*Acting as link between CSIE, Product Engineering, Solution Architects, and all new Product Developments, and bespoke solution issues.
*Act as point of contact for 3rd Line Service Assurance and Engineering on technical escalations.
*Production of test specifications documentation, network rollout plans, and team technical configuration templates.
*Perform quality audits on the solutions delivered by members of the CSIE to ensure adherence to standards, and the bespoke elements of the Customer solution design.

The Team Leader will be responsible for the people management of a team of approximately 7 engineers and provide guidance, coaching and mentoring to all team members and ensure the clean delivery of all Customer solutions. Responsible for the engagement of cross functional team and third party providers to ensure delivery or to resolve issues as soon as practicable. Responsible for collating the weekly and monthly reports, retaining an on-going overview of performance of team members, and updating appropriate parties.

Technical Knowledge and Training

Qualifications: CCNA essential, CCIP/CCNP highly desirable.
Must have significant experience within the Telecoms/Service Provider industry.
Must have previous hands on experience in a Customer solution implementation role.
Must be analytical with high data accuracy.
Logical approach to trouble shooting and problem solving.

Competent understanding of DSL, Ethernet over copper/fibre, and Leased Line access technologies.
Significant experience in the implementation of MPLS VPNs on Cisco PE and CE routers and switches, including:
Dynamic routing protocols (BGP, RIPv2, OSPF, EIGRP), DSCP based QoS, HSRP/VRRP, ISDN Backup solutions (dialer-watch, backup interface etc), NAT/PAT,DHCP Server/Relay, IPSec encryption, GRE tunnelling, RADIUS, PPP, VLANs, Pseudowires.

Implementation Team Leader
Salary 35K + Bonus + Relocation Fees
Shepton Mallet

Job Type : Permanent

Location : Nationwide, London, Birmingham, Manchester, Plymouth, Southampton, Bristol, Swansea, Oxford, Brighton, Norwich, Derby, Exeter, Liverpool, Newcastle Upon Tyne, Carlisle, Glasgow, York, Dover, UK Wide

Salary : 35K + Bonus

Date Advertised : 26 Jan 2013

Sorry, this position is no longer available.

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